In terms of the computer industry CMX has a long history. Formed as a company
in 1972 CMX was initially producing industrial electronics for telemetry and
control. Progress meant that programming and computers became an integral
part of the systems supplied. The supply of computers and software side of
the company grew eventually replacing telemetry as the main income.
In 1984 the company moved from Colchester town centre to
a 5000 sq. ft building on the outskirts of Colchester which was home to
other associated companies. It became apparent that there was no need for a
town location and with the expansion of Colchester access to the A12 road
became more awkward. There was also a substantial growth in the number of
clients in the county of Suffolk. It was decided that CMX would move to a
more convenient rural location and in 1996 the village of Ardleigh was
selected as it was situated between the towns of Colchester and Ipswich.
The first personal computer systems installed were the
ACT Sirius using both commercially available programs such as Pegasus and
in-house produced programs. The Sirius was superseded by the Apricot which
could be connected together to share information by using networks. CMX then
invested in mid range mini computer systems with several terminals with a
view to expanding the range of computer systems offered. At this time the
personal computer was becoming more powerful and CMX was quick to see that
these would challenge the larger mini computer systems such a those they
were about to market. CMX used the expertise gained on the mini systems to
offer terminal based central processing systems using the UNIX operating
system running on personal computers which now can outperform the mini
systems. In recent years the local area network and wide area networks have
become an important part of the computing world and we have considerable
experience in this area.
As systems were being installed in larger companies
modern accounting software was needed which could cope with the special
needs of this type of client who could not be catered for with Pegasus.
After much investigation Multisoft was selected. Later the portfolio of
accounting software was expanded with Sage Sovereign which allowed bespoke
accounting solutions to be written in-house. Modems, which allow
communications, remote diagnostics and wide area network systems, became an
integral part of the CMX ideology when a Hayes dealership was granted. When
IBM entered the PC market CMX applied for and was accepted as an IBM dealer
which then replaced Apricot as the main brand for a while. The staff who
attended the IBM training courses all passed with marks over 90% showing the
calibre of the CMX staff.
In 2002 we made another radical change, again responding
to a changing market. It was apparant that most of our business was done on
clients sites and the need for a central location where everyone was based
became a thing of the past. Support, installations, demonstrations and
consultancy takes place where our clients work. We also decided to use the
technology that we were now installing and we became decentralised. We have
retained a base in Ardleigh, which is conveniently positioned between
Ipswich and Colchester for somer spares and systems testing. We now have
specialists working out of Colchester, Ipswich, Clacton, Chelmsford and some
based in Village locations such as Ardleigh and Gt Bromley. We used
centralised computer systems, broadband and telephony systems to keep in
touch. We can even receive e-mail in some of the vehicles.
The last few years have seen a tremendous change in the
computing industry. The growth of shops selling computer systems at low
prices with little or after sales support or in some cases no pre-sales
knowledge has caused the manufacturers to respond with cheaper machines of a
lower quality than their names would imply. It would be possible to compete
with them on price but we would be lowering our standards and supplying
lower quality and less reliable equipment. We have examined equipment from a
variety of sources and we have selected several suppliers in the UK who
share our view of quality and service
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